Rebalance Asia Privacy Policy 
Effective from August 2022

 

Welcome to Rebalance’s Privacy Policy.

Please read carefully. 

 

1. What type of information do we collect? 
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), and personal profile.

 

2. How do we collect information?
When you fill in a form or conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

3. Why do we collect such personal information? 
We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To be able to contact you with general or personalized service-related notices;

• To comply with any applicable laws and regulations.

 

4. How do we store, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

5. How do we communicate with you?
We may contact you to notify you regarding the arrangement of our services provided to you, and any agreement we may have with you. For these purposes we may contact you via email, telephone, or text messages. 

 

6. How can you withdraw your consent of the use of your personal information as stated above?
If you don’t want us to communicate with you anymore, please contact us at yvonne@rebalance.asia or

+852 6171 0601. 

 

7. Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.